7 Storytelling Tips For Your Business

7 Storytelling Tips For Your Business


When you have something important to talk about in your business, you should be telling your audience a story. Here are the 7 storytelling tips for your business.

Storytelling For Business

People forget statistics and names and events, but they never forget stories. A story is the only way we can activate the parts of the brain that get listeners to relate to us.

Once we understand the power of stories and accept the need for them in our businesses, we need to learn how to tell them. One of the easiest ways to do this is by using a plot.

What, exactly, is a plot?

A plot for a business story usually involves a brand, which can be a business or a person, and a competitor (or a problem of some kind) with opposing story goals.

All stories need an inciting moment – a moment where something happens that requires the brand to act or to react. When this happens, the brand has to set a new goal. This new goal usually causes upheaval, involves planning, and requires change. A story is born from the brand’s reactions to these events.

To make your business story exciting, you need to employ storytelling techniques.

7 Storytelling Tips For Your Business

Source for image.

In all good stories:

  1. The brand has to achieve a goal or face negative consequences if it does not.
  2. There is conflict between the brand and the competitor/problem.
  3. A plot requires that a brand changes or learns something or improves.

When your brand has a goal, it is able to drive a story. Until then you have an idea. A brand’s motivations and emotions engage your customers and move the story forward.

  1. Begin with a bang. Start when something meaningful happens. Examples: Your brand needs to launch a product; a leader has resigned; you are facing a staffing or environmental crisis; or your brand wants to edge ahead of a competitor.
  2. Wants, Needs, Setbacks. Two key elements in storytelling are motivation and conflict. Whichever story you are telling, you need to show the conflict the problem has produced and why your brand is motivated to move forward. Use dialogue. Use emotions. Use the senses.
  3. Goals and Challenges. Your brand has to want to achieve its goals and be prepared to overcome challenges. You should show (not tell) how your brand is coping, how it is finding solutions, and what it plans to do.
  4. Embrace the fear. What is your brand most at risk or afraid of losing? Customer Satisfaction? Customer Loyalty? Money? Status? Reputation? Use this fear in your story. Tell your readers that these things are important to your brand. Tell them why they are important. Use them to create empathy with your readers.
  5. Tell a story. Tell us what happened in a short series of scenes with a clear beginning, middle, and end. Tip: When you brainstorm, start your story with ‘Once upon a time…’ Use the story outline as the basis for your finished story.
  6. And just when it couldn’t get any worse… All great (and small) stories need a Dark Night of the Soul. Try to create a moment when things look impossibly bleak for your brand.
  7. The end. Then show us how your brand resolves it. This is the happily every after (even if it is not completely happy) and it shows growth and lessons learned.

© Amanda Patterson

Amanda Patterson by Amanda Patterson

If you enjoyed this article, read these posts:

  1. Six Reasons To Embrace The Power Of Stories
  2. 93 Extremely Bad Business Writing Habits to Break
  3. Nine Things To Avoid When You Write A Report
  4. Begin at the end – the one essential email trick every business writer should know
  5. The Top Seven Tips for Writing Emails
  6. Persuasive Writing Brainstormer Template

If you want to learn how to blog, sign up for our online course. If you want to improve your business writing skills, join us for The Plain Language Programme.

This article has 0 comments

  1. Paul

    Excellent article and makes complete sense. I have so many customer who say “our product is boring what can we blog about?” the answer – tell a story.

  2. Writers Write

    Thank you, Paul.

Comments are now closed.