What Customers Hate About Your Brand In Social Media

Why Writing Skills Matter On Social Media

Disruptive Communications asked more than 1 000 consumers in the UK what was most likely to damage their opinion of a brand that uses social media. They discovered that poor spelling and grammar were the biggest turn-off.

The results were similar across all age groups and genders, with one notable exception. The 18-24 age group found their biggest complaint was brands not updating frequently enough, which happened to be at the very bottom of the list for all other age groups.

Image: Disruptive Communications

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If you enjoyed this post read:

  1. 21 Social Media Don’ts
  2. How creating content leads to sales
  3. 180 Emotionally Powerful Words To Use In Headlines

Writers Write was also chosen as one of the Top 50 Writing Blogs of 2015 and we were named one of the 13 Great Facebook Pages for Writers

Posted on: 25th May 2015