5 Simple Ways To Help You Communicate In A Positive Manner


Writers Write is a business writing resource. Use these 5 simple ways to help you communicate in a positive manner.

Project a positive image in your written and spoken communications especially if you are writing for business. If you use negative language you will not receive a positive response from people.

Your tone is important and if you aren’t careful, you could elicit an unfavourable response. or cause unnecessary conflict and tension where there should be none.

5 Simple Ways To Help You Communicate In A Positive Manner

1. Use neutral wording. Avoid blaming language.

  • Say: I want to explain what I meant.
  • Don’t say: You didn’t understand what I said.

2. Say what staff should do. Avoid saying what they should not do.

  • Say: Always be at work by 08:30.
  • Don’t say: Never be late for work.

3. Communicate what you can do. Leave out what you can’t do.

  • Say: I can see you tomorrow morning.
  • Don’t say: I can’t see you today. You have to wait until tomorrow.

4. Use words that create a positive feeling.

  • Say: We value our employees.
  • Don’t say: We don’t ignore our employees.

5. Use every opportunity to communicate positively.

  • Say: Thank you for your email.
  • Don’t say: We acknowledge your email.

If you employ these five simple ways to help you communicate in a positive manner, you will get a better response and leave your customers feeling more positive about you.

Business Writing Tip: Avoid negative language if you want to engage your audience.

by Amanda Patterson

If you enjoyed this article, read these posts:

  1. 25 Email Etiquette Tips For Professional People
  2. What Is A Style Guide And Why Do I Need One?

If you want to improve your business writing, buy The Complete Grammar Workbook.